Shipping policy
Trade name: Dolce Nero
Phone number: 0465474218
Email: dolcenero367@gmail.com
Address: Haute wegge 66, 4200 Waremme, Belgium
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. We will notify you via email if there is a significant delay with your order.
Shipping Time
Estimated delivery times depend on your location:
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Belgium: 2–5 business days
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Europe: 4–8 business days
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International: 7–14 business days
Please note that delivery times are estimates and may vary depending on courier services and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery status of your package.
Incorrect Address
Please make sure your shipping address is correct before completing your order. Dolce Nero is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us immediately at:
Email: dolcenero367@gmail.com
Phone: 0465474218
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Information
If you have any questions regarding shipping, please contact us:
Dolce Nero
📧 dolcenero367@gmail.com
📞 0465474218
📍 Haute wegge 66, 4200 Waremme, Belgium